We take your privacy seriously. Here's a clear, plain-English explanation of what data we collect, why we need it, and how we keep it safe.
Personal details you provide during registration, payment information, device data, and platform usage activity — all with a clear purpose behind each type.
Your data is used to operate your account, process deposits and withdrawals, verify your identity, prevent fraud, and improve the platform experience.
Data is only shared with trusted third parties needed to run the platform — payment processors, identity verifiers, and fraud prevention services.
All data is transmitted over SSL-encrypted connections. Sensitive account actions require OTP verification. We apply access controls internally.
You have the right to access, correct, or request deletion of your personal data. Contact our support team to exercise any of these rights.
We use cookies to keep sessions running smoothly and understand how the platform is used. You can manage cookie preferences through your browser settings.
This Privacy Policy explains how okbet games collects, uses, and protects your personal information when you use our platform. By registering or using the site, you agree to the practices described here. Please read it carefully.
okbet games ("we", "us", "our") is committed to protecting the privacy of all users of our platform. This Privacy Policy applies to all personal data collected through the okbet games website, mobile application, and any related services (collectively, the "Platform"), available at okbetgames.app.
This policy should be read alongside our Terms and Conditions, which govern your use of the Platform. By accessing or using okbet games, you acknowledge that you have read and understood this Privacy Policy.
We collect different types of personal data depending on how you interact with the Platform. Below is an overview of the main categories.
| Data Type | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID | Registration and KYC verification |
| Contact Data | Email address, mobile number | Account creation and support requests |
| Financial Data | Bank account details, e-wallet identifiers, transaction history | Deposits and withdrawals |
| Technical Data | IP address, device type, browser, OS, session tokens | Automatic collection during Platform use |
| Usage Data | Games played, bets placed, pages visited, session duration | Automatic collection during Platform use |
| Communication Data | Support chat logs, email correspondence | When you contact customer support |
When you register an account on okbet games, you provide your name, date of birth, mobile number, and email address. When you complete KYC verification — required before withdrawals are processed — you also submit a government-issued ID and may be asked for additional supporting documents. All of this is necessary for us to verify your identity and comply with our obligations.
When you use the Platform, we automatically collect technical information such as your IP address, the type of device and browser you're using, your operating system, and details about your session. We also collect usage data — which games you played, how long you played for, and how you navigated through the Platform. This helps us improve performance, detect unusual activity, and ensure the Platform functions correctly across different devices and network conditions.
We only use your personal data for clearly defined purposes. Here's a breakdown of the main ways we use the information we collect:
We do not use your personal data for profiling or targeted advertising to third-party platforms. Your gaming activity on okbet games is not sold to or shared with advertisers.
okbet games does not sell your personal data. We share information only where necessary to operate the Platform and only with carefully selected third parties who are bound by data protection obligations.
We never share your personal data with third-party advertisers, data brokers, or marketing companies. Any third parties who handle your data do so under binding agreements that restrict how they may use it.
We apply industry-standard security measures to protect your personal data from unauthorised access, loss, or disclosure. Key protections in place include:
While we take strong measures to protect your data, no online platform can guarantee complete security against all threats. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
We retain your personal data for as long as your account is active or as needed to provide you with our services. When you close your account, we retain certain data for a period afterwards as required by applicable laws — particularly in relation to financial records, identity verification documents, and transaction history, which may need to be kept to satisfy legal and regulatory obligations.
Where data is no longer needed and there is no legal requirement to retain it, we will securely delete or anonymise it in line with our data retention procedures.
okbet games uses cookies and similar technologies to keep your session active, remember your preferences, and understand how the Platform is used. Cookies are small data files stored on your device when you visit a website.
You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect your experience on the Platform.
As a user of okbet games, you have the following rights in relation to your personal data:
To exercise any of these rights, contact the okbet games support team through the contact details provided on this page. We will respond within a reasonable timeframe and in line with applicable requirements.
For all privacy-related requests, reach out to our support team at [email protected]. Support is available 24/7 and privacy requests are handled separately from general gameplay queries.
The okbet games Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that an account has been registered by a person below this age threshold, the account will be closed and any associated data will be deleted in accordance with our data retention procedures.
If you believe a minor has registered an account on okbet games, please contact our support team immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify registered users directly through in-platform messaging or email.
Your continued use of the Platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we handle your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way okbet games handles your personal data, please get in touch with our support team:
For general account questions or platform support, the same contact details apply. You can also visit our FAQ page for answers to common questions about the Platform.
Your data is protected. Your privacy is respected. Join thousands of Filipino players on the platform built for the Philippines.